Frequently asked questions
What is the capacity?
- Around 70 guests seated with a dance floor space
- Around 100 guests seated with limited space
- Around 175 guests standing
How do I reserve the venue?
Your booking is confirmed once the rental agreement and payment is received (30% reservation deposit and a $250 cleaning fee).
When is the remaining balance due?
The remaining rental balance, proof of insurance, TABC certifications, and third-party vendor information is due 30 days before the event date.
What is your cancellation policy?
If the event is canceled more than 30 days before the event date, the Rental Fee will be refunded less any non-refundable fees.
If the event is canceled within 29 days of the event date, all amounts paid may be forfeited.
The non-refundable cleaning fee is not refundable after booking.
What is included in the rental?
Chairs and Tables, Kitchenette, and Private Patio are provided when booking the hall.
Can I use outside vendors?
Yes. All vendors must be identified at least 30 days before the event. The Lessee is responsible for coordinating and paying vendors.
Is insurance required?
Yes event insurance is required. If alcohol is served, Host Liquor Liability coverage is also required. Insurance can be obtained via EventHelper.com or your preferred provider.
Can I serve alcohol?
Alcohol must be served by a certified TABC bartender. Service must end at least 15 minutes before the event concludes. Alcohol is prohibited in the parking lot, bathrooms, and dressing rooms.
Can we purchase alcohol from the Mercantile?
Guests may purchase beer and wine from behind the bar at Sad Monkey Mercantile and bring it into Sad Monkey Hall while the Mercantile is open and we have licensed staff on-site (until 8:00 PM Sunday through Thursday and until 9:00 PM on Friday and Saturday). After the Mercantile closes, any alcohol inside the Hall must be served by a licensed bartender.
Please note that alcoholic beverages purchased from the retail coolers are not permitted for on-site consumption unless they remain within Sad Monkey Hall and are served by a licensed bartender in accordance with Hall policies and applicable laws.
Are there rules for decorations?
Yes. The following are not allowed:
- Glitter, confetti, indoor hay bales, helium balloons
- Fake flower petals outdoors
- Hanging decorations using nails, tape, or sticky tack
- All décor must be fully painted and dry before arrival.
- Writing or drawing on tables, chairs, walls, or sidewalks is prohibited.
Is security required?
- If alcohol is served: Two licensed security guards are required from the start of the event until 30 minutes after it ends.
- If no alcohol: One guard is required at the start and end of the event (if applicable).
Additional security may be required at the venue’s discretion.
What are the parking rules?
Parking is available south of the building. Please do not block driveways or fire lanes.
When can I begin set-up?
For full-day rentals, you will have access to Sad Monkey Hall from 9:00 AM until 11:59 PM on the day of your event. You're welcome to begin setup as soon as you arrive and may use the space throughout your rental period for decorating, vendor access, setup, and teardown.
For half-day rentals, access begins at the start time of your reserved rental period and includes up to 6 hours of venue use. Setup and teardown must take place within your allotted rental time.
As part of our self-service venue model, renters are responsible for all setup, cleanup, and teardown. Before leaving, please complete the closing checklist provided and ensure the Hall is secured.
Extra Information to Know:
Chairs and Tables, Kitchenette, and Private Patio are provided when booking the hall. You are responsible for Set up and Tear down unless discussed otherwise. The hall must be returned to the original state it was left in.
Set-up and tear-down time is included in your booked rental. Rental fees apply from the moment you enter the hall until departure. Vendors may only enter during your reserved time; early access is not permitted.
The lessee is responsible for removing all personal decorations, chairs, tables, and food on the day of the event. Any items left behind will be discarded the following morning.
Any rehearsal prior to the scheduled event date must be requested in advance and is subject to additional fees. Access to the venue before the event without a scheduled rehearsal or written agreement is not permitted.
We Do Not Provide:
- Ice
- Event coordinator or event planning services
- Event setup, decorating, cleanup, or teardown services
- Catering or beverages
- Bartending services
- Table linens
- Napkins, plates, cups, silverware, serving utensils, tongs, ice trays, or other disposable service items
- Warming trays (a warming station is available in the caterer's kitchen)
- Event staff or attendants
- Security services (required for events serving alcohol)
- DJs, bands, photographers, videographers, or other entertainment vendors
- Extension cords, tape, zip ties, signage stands, batteries, lighters, matches, pens, markers, or other event supplies
